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Terms Of Service

TERMS & CONDITIONS

Last Updated: January 1, 2026

Welcome to Applied Plumbing & Rooter, Inc (“Company,” “we,” “our,” or “us”). By accessing or using our website located at https://appliedrooter.com/ (the “Site”) or by using our services, including our SMS messaging program, you agree to these Terms & Conditions.

If you do not agree to these terms, please do not use our services.

1. SMS MESSAGING TERMS & A2P COMPLIANCE

1.1 Program Description

Applied Plumbing & Rooter, Inc offers an SMS messaging program for customers who have requested service and explicitly opted in to receive text message communications.

Messages may include:

Appointment confirmations

Appointment reminders

Scheduling updates

Rescheduling notifications

Technician dispatch notifications

Customer support communications

Review requests

Service-related updates

We do not send promotional or marketing messages without separate express consent.

Message frequency varies based on your service requests and appointment activity.

1.2 Opt-In & Express Consent

You may opt in to receive SMS messages by:

Submitting a service request form on our website

Booking an appointment online

Checking a dedicated SMS consent checkbox on our forms

Providing written or verbal consent

By providing your phone number and opting in, you expressly consent to receive SMS messages from Applied Plumbing & Rooter, Inc.

Consent to receive SMS messages is not a condition of purchase.

We maintain timestamped and verifiable records of all opt-in actions in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1.3 Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Charges are determined by your wireless provider.

Applied Plumbing & Rooter, Inc is not responsible for carrier-imposed fees.

1.4 Opt-Out Instructions

You may cancel SMS communications at any time by replying:

STOP

After sending STOP:

You will receive a confirmation message

You will no longer receive SMS messages from us

To re-enroll, you must submit a new opt-in request.

All opt-out requests are processed promptly and in accordance with applicable regulations.

1.5 Help & Customer Support

If you experience issues with our messaging program, reply:

HELP

Or contact us directly at:

Email: [email protected]
Phone: (949) 379-2482

Customer support is available during regular business hours.

1.6 Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. wireless carriers.

1.7 Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

1.8 SMS Data & Privacy

We do not sell, rent, trade, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent records are used solely for delivering messaging services.

Information may be shared with SMS aggregators or communication service providers only as necessary to deliver messages you have consented to receive and in compliance with applicable laws.

All other use categories exclude text messaging originator opt-in data and consent.

For additional details, please review our Privacy Policy at:
https://appliedrooter.com//privacy-policy

2. GENERAL WEBSITE TERMS

2.1 Use of the Site

By accessing this Site, you agree to use it only for lawful purposes and in accordance with these Terms.

We reserve the right to modify or discontinue any portion of the Site at any time without notice.

Continued use of the Site following updates constitutes acceptance of the revised Terms.

3. INTELLECTUAL PROPERTY RIGHTS

All content on this Site, including text, logos, graphics, images, and materials, is the property of Applied Plumbing & Rooter, Inc and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.